Property reference

com.glide.attachment.max_size

The com.glide.attachment.max_size property sets the maximum allowable size for file attachments in megabytes. Admins should review this setting to ensure it aligns with organizational needs and prevents excessively large uploads that could impact system performance.

Default: 1024 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the upper limit for file attachment sizes, defaulting to 1024 MB, which helps manage storage and performance in the ServiceNow environment.
What area does it affect? File Attachments
What does the default mean? The default value is "1024", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting file upload policies or addressing storage concerns.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.attachment.max_size
Sys ID 2e89e7edc0a80027000beaeebb29707a
Type integer
Application Global
Default value 1024
Description Maximum file attachment size in megabytes:
Updated 2024-06-08 07:12:52

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... file with each request. NowAttachmentService respects any system limitations on uploaded files, such as maximum file size and allowed attachment types. You can control these settings using the instance properties com.glide.attachment.max_size, 1024MB by default, and glide.attachment.extensions. Note: NowAttachmentService accepts all Content-Type values (/). Specify the file content type when uploading an attachment. The content type is stored with the file metadata, ...
Documentation excerpt View supporting context
Context preview Snippet 2
... likely to result in unintended behavior. • Audio, video, and WASM content types aren't supported. • The maximum file size of uploaded attachments is limited by the size configured with com.glide.attachment.max_size system property. For more information, see Minimize Allowed Attachment Size . • Output paths must be deterministic. • Pre-loading content linked from HTML isn't supported (rel="preload"). • Relative style sheets ...
Documentation excerpt View supporting context
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... The condition must evaluate to true. Channel support Channel support for the Image bot response control Channel Support Constraints Web UI Supported The maximum image size is determined by the com.glide.attachment.max_size system property. The default value is 1024 MB. Mobile UI Supported The maximum image size is determined by the com.glide.attachment.max_size system property. The default value is 1024 MB. Now Assist ...
Documentation excerpt View supporting context
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... page of data to the instance as an attachment. If a page of data is large, it may exceed the allowed attachment size. Increase the allowed size by updating the com.glide.attachment.max_size system property. • Default: 1024 MB • Maximum: None Create a Data Stream action Create a reusable action to process a stream of response data within a flow. © 2026 ...
Documentation excerpt View supporting context
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... update the following two system properties with the number of workers being used: • glide.sys.schedulers • com.snc.samp.recon.max_workers To upload an attachment larger than 1 GB, you need to update the com.glide.attachment.max_size system property to reflect the size of the content zip file. You can also export your data for participation in the Software Asset Management content service to contribute to the ...
Documentation excerpt View supporting context
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... of the respective companies with which they are associated. 17 • Type: true | false • Default value: false • Location: Add the property to the System Property [sys_properties] table. com.glide.attachment.max_size Sets the maximum file attachment size in megabytes. An empty value in this field allows attachments up to a maximum of 1 KB. • Type: integer • Default value: 1024 ...
Documentation excerpt View supporting context
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... Risk ◦(Old‎ <blank> ◦(New‎ Logging debug messages from the SecureUserCookie and Cookie class could lead to sensitive information disclosure. Minimize Allowed Attachment Size • Description ◦(Old‎ <blank> ◦(New‎ This property "com.glide.attachment.max_size" controls the maximum size of uploaded attachment. Note: a real attachment size is calculated through multiplication 10241024value of property "com.glide.attachment.max_size". If the value of property "com.glide.attachment.max_size" is 1024 then the ...
Documentation excerpt View supporting context
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... the files in future, when password is forgotten or changed. ▪The maximum file size supported for Get File action is 1024 MB, and this value can be configured by changing com.glide.attachment.max_size, and the default timeout is 60 minutes that can be configured from the FireEye HX Default Settings page. ▪Get File can also be triggered from configuration item related list. FireEye ...
Documentation excerpt View supporting context
Context preview Snippet 9
... considered as the upper limit for the attachment file size. • Irrespective of the file size allowed in the variable, the attachment file size cannot exceed the size specified in com.glide.attachment.max_size system property, which is applicable for attachments across ServiceNow AI Platform. • The g_form.setValue() API is supported in catalog client scripts. Note: When you edit an attachment, the existing attachment ...