com.glide.cs.task.transaction.enabled

AI generated property description:

The ServiceNow property com.glide.cs.task.transaction.enabled controls whether task processing within Conversational Interfaces is wrapped in explicit database transactions. Its default value is false, which avoids known issues with logging and data handling. Setting this property to true can cause multiple problems, including missing prompt_token_count and response_token_count values in sys_generative_ai_log records for summaries generated by Now LLM Mixtral. Administrators should leave this property disabled unless explicitly directed by ServiceNow support for troubleshooting or specialized use cases. In general, keeping it set to false ensures more stable operation of Virtual Agent task execution and reliable AI log tracking.

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