com.snc.change_request.event.state_updated.states

ServiceNow property description:

Enter the Change request state field values, each separated by a comma to generate the 'sn_change.state.updated' event when the state changes to one of the values, (e.g. -5, -3, 0). Leave the property empty to generate the 'sn_change.state.updated' event for all state changes. Note: For this property to take effect, the property 'com.snc.change_request.event.state_updated.enabled' must be set to true.

Attributes

  • Sys ID: 41931cd4b7ea0010fa5b8644de11a99b
  • Type: string
  • Application: Global
  • Default value: nan
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AI generated property description:

The ServiceNow property `com.snc.change_request.event.state_updated.states` is used to specify the states that trigger the "state updated" event for change requests. This property allows administrators to define which state transitions should generate an event, enabling more granular control over event-driven processes in change management. By configuring this property, organizations can ensure that only relevant state changes trigger notifications or other automated actions, improving efficiency and reducing unnecessary noise. The property is part of the broader set of change management properties that help tailor the behavior of change requests to meet specific business needs. For detailed configuration and usage, refer to the official ServiceNow documentation on change management properties.

Source

Related property: com.snc.change_request.event.state_updated.enabled