com.snc.incident.refresh_impacted.event

ServiceNow property description:

Impacted CIs/Services related list is generated via events. When enabled the refresh will be executed in the background and the user will be notified on completion.

Attributes

  • Sys ID: ca34c7de239630101488dc1756bf6549
  • Type: true | false
  • Application: Global
  • Default value: true
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AI generated property description:

The ServiceNow property `com.snc.incident.refresh_impacted.event` controls the background refresh of the Impacted CIs/Services related list in Incident Management. When this property is enabled, the refresh process is executed as a background event, ensuring that the user is notified upon its completion. This functionality helps maintain up-to-date information on impacted configuration items (CIs) and services without interrupting the user's workflow. The property is particularly useful for keeping the related list current without manual intervention. For more details, refer to the ServiceNow documentation on refreshing impacted CIs.

Source

Related property: com.snc.change_request.refresh_impacted.event