com.snc.pdf.html2pdf.image_retrieval_timeout

ServiceNow property description:

Maximum timeout in seconds for retrieval of image resources if present in HTML while converting the HTML to PDF.

Attributes

  • Sys ID: 5c84aca0cbb31210b1863062f8076d57
  • Type: integer
  • Application: Global
  • Default value: 5
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AI generated property description:

The ServiceNow property com.snc.pdf.html2pdf.image_retrieval_timeout specifies the maximum time, in seconds, that the system will wait for image resources to load during HTML-to-PDF conversion. Its default value is 5 seconds, ensuring that slow or unreachable image links do not block the generation process. Increasing this value allows more time for large or remote images to be retrieved but may delay PDF creation, while lowering it can speed up conversion at the risk of missing images. Administrators configure this property to balance document completeness with performance, especially in environments where network latency or external image sources are a factor. Misconfiguration can result in either incomplete PDFs or unnecessary strain on processing time.

Source

Related property: com.snc.use_external_credentials