com.snc.problem.create_from_interaction.save

ServiceNow property description:

Create saved problem

Attributes

  • Sys ID: 97f0080a53833010f073ddeeff7b128e
  • Type: true | false
  • Application: Global
  • Default value: true
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AI generated property description:

The ServiceNow property `com.snc.problem.create_from_interaction.save` is used to control the behavior of creating a saved problem record from an interaction. When this property is enabled, it allows users to save a problem record that is created directly from an interaction. This can streamline the process of problem management by ensuring that problems identified during interactions are promptly documented and saved for further analysis and resolution. The property is part of the broader set of configurations available in the Problem Management module, which helps in managing and resolving problems efficiently. For more detailed information, refer to the official ServiceNow documentation on problem management properties.

Source

Related property: com.snc.incident.create_from_interaction.save