Set to yes to set a Task SLA's stage field to breached when it exceeds the breach time
Note: this is legacy behaviour as the 2011 engine sets the Has breached field to indicate that a Task SLA has exceeded the breach time'>

com.snc.sla.compatibility.breach

ServiceNow property description:

Enable compatibility with 2010 'breached' stage for SLAs
Set to yes to set a Task SLA's stage field to breached when it exceeds the breach time
Note: this is legacy behaviour as the 2011 engine sets the Has breached field to indicate that a Task SLA has exceeded the breach time

Attributes

  • Sys ID: b44e6d0d0a0a2c8f409941dc52ecad8b
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property `com.snc.sla.compatibility.breach` is used to manage the behavior of SLA (Service Level Agreement) breach calculations. According to the provided documentation, this property ensures compatibility with older versions of SLA processing. When enabled, it allows the system to use the legacy method for determining SLA breaches, which might be necessary for maintaining consistency in environments that have been upgraded from previous versions of ServiceNow. This can be particularly useful for organizations that rely on historical SLA data and need to ensure that breach calculations remain consistent over time. The property can be configured in the SLA properties settings within the ServiceNow platform.

Source

Related property: com.snc.availability.v2