glide.email.create_userid_from_email
ServiceNow property description:
When set to true, causes new users to be created with a UserID that matches their email address instead of firstname.lastname. This helps create unique UserIDs when two users with the same name send emails to an instance. Also changes the behavior of gs.createUser() to match the entire email address of the user (including the domain name), instead of just the first part of the email in front of the @-sign.
Attributes
- Sys ID: 493683b797113000715a390ddd29758c
- Type: true | false
- Application: Global
- Default value: true
AI generated property description:
The ServiceNow property `glide.email.create_userid_from_email` determines how new user IDs are generated when users are created from incoming emails. When this property is set to true, the system creates new users with a UserID that matches their full email address, including the domain name, rather than using the default format of firstname.lastname. This approach helps ensure that UserIDs are unique, particularly in cases where multiple users have the same name. Additionally, this setting modifies the behavior of the `gs.createUser()` function to use the entire email address as the UserID. This property is useful for maintaining unique identifiers in environments where email-based user creation is common.
Source