glide.email.journal.lines

ServiceNow property description:

Number of journal entries (Additional comments, Work notes, etc.) included in email notifications (-1 means all).

Attributes

  • Sys ID: 7b6b1489c61122780165cbd2742c0420
  • Type: integer
  • Application: Global
  • Default value: 3
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AI generated property description:

The ServiceNow property `glide.email.journal.lines` determines the number of journal entries, such as Additional comments and Work notes, that are included in email notifications. According to the documentation, setting this property to `-1` includes all journal entries in the email notifications. This property is useful for controlling the amount of information sent in notifications, which can be critical for managing email content and ensuring relevant information is communicated. Adjusting this property can help balance the need for comprehensive updates with the desire to avoid overwhelming recipients with too much information.

Source

Related property: glide.email.username