glide.knowman.save_portal_search_sort_field_user_preference

ServiceNow property description:

This system property allows user to save the sort order prefereces on portal search. If this property value is true means when user changes the sort order option then it will save the sort order to user preference for that user and it will override the system preference in further portal search. If the property value is false means we are not saving the user preference and it will always use system preference.

Attributes

  • Sys ID: 2b8bc9e677220210b7bc5c207b5a9939
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property glide.knowman.save_portal_search_sort_field_user_preference controls whether a user’s sort order selection in portal search is saved as a personal preference. Its default value is false, meaning the system always applies the global sort order preference and does not store user-specific changes. When set to true, any sort order a user selects is saved to their profile and overrides the system preference in future searches. This feature improves personalization and usability but may lead to inconsistent search behavior across users if not communicated clearly. Administrators configure this property to balance user flexibility with the need for standardized search experiences.

Source

Related property: glide.knowman.versioning.enabled