glide.knowman.search.operator

ServiceNow property description:

Search method used when searching Knowledge from a task or directly in the Knowledge Base. "OR query" returns matches with any term. "AND then OR query" first tries an AND query, then does an OR query if no matches are found.

Attributes

  • Sys ID: 8ae924aa0a0a0bc00130037a949b110f
  • Type: choice list
  • Application: Global
  • Default value: IR_AND_OR_QUERY
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AI generated property description:

The ServiceNow property `glide.knowman.search.operator` determines the default boolean operator used in Knowledge Management searches. According to the provided documentation, this property can be set to either "AND" or "OR". When set to "AND", search results must include all the specified search terms, making the search more restrictive. Conversely, when set to "OR", search results can include any of the specified search terms, resulting in a broader search. This property helps customize the search behavior to better meet the needs of the users by controlling how search terms are combined.

Source

Related property: glide.knowman.search.show_author