glide.sc.va.reference_question_choices.limit

ServiceNow property description:

Specifies the upper limit for the number of choices of a reference question beyond which the item does not support conversational requests, default value of the property is 7,000.

Attributes

  • Sys ID: f941453777610110c334b2a07b5a9910
  • Type: integer
  • Application: Global
  • Default value: 7000
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AI generated property description:

The ServiceNow property `glide.sc.va.reference_question_choices.limit` sets an upper limit on the number of choices available for a reference question in a service catalog item. If the number of choices exceeds this limit, the item will not support conversational requests. The default value for this property is 7,000 choices. This ensures that the system remains performant and responsive when handling large sets of reference data in virtual agent conversations. For more details, refer to the ServiceNow documentation on request topic blocks for virtual agents.

Source

Related property: glide.sc.conversational.request.question.limit