glide.sc.va.render_type.legacy
ServiceNow property description:
Open all non-conversational catalog items in the configured portal in a new tab.
Attributes
- Sys ID: 529e294877210110c334b2a07b5a99d5
- Type: true | false
- Application: Global
- Default value: false

AI generated property description:
The ServiceNow property `glide.sc.va.render_type.legacy` is used to control how non-conversational catalog items are displayed within the Virtual Agent. According to the provided documentation, when this property is set, it ensures that these catalog items open in the configured portal in a new tab, rather than within the Virtual Agent interface. This can be useful for maintaining a consistent user experience by leveraging the full capabilities of the portal. The property is particularly relevant for organizations that have customized their portals extensively and want to ensure that users interact with catalog items in that environment. This setting helps in managing the transition between the Virtual Agent and the Service Portal seamlessly.
Source