glide.service_portal.ais_defer_load_enable.list
ServiceNow property description:
Comma-separated portal url_suffix list to enable the defer load on AI search. AI search will not be defer loaded if Embeddables is enabled on the respective portal.
Attributes
- Sys ID: 5df9f29935ef5650f8774ca80838856b
- Type: string
- Application: Global
- Default value: sp

AI generated property description:
The ServiceNow property glide.service_portal.ais_defer_load_enable.list specifies which Service Portal sites, identified by their url_suffix, will use deferred loading for AI Search. Its default value is sp, meaning deferred loading is enabled on the standard Service Portal. When a portal is listed, AI Search components are not immediately loaded, which can improve initial page performance, but they still initialize once user interaction occurs. If Embeddables are enabled on a portal, deferred loading is ignored and AI Search loads immediately regardless of this property. Administrators configure this property to balance performance and responsiveness, particularly in portals with heavy traffic or complex search components. Adding or removing entries directly controls where deferred loading is applied, making it a targeted optimization tool.
Source