glide.sla.calculate_on_displayThe glide.sla.calculate_on_display property refreshes Task SLAs whenever a Task form is displayed. This ensures that the SLA timings are current, which is crucial for accurate tracking and reporting of service level compliance.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It updates the SLA timings in real-time each time the Task form is accessed, providing up-to-date information for users. |
|---|---|
| What area does it affect? | Task SLA Management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring SLA behavior or troubleshooting SLA timing issues. |
Raw metadata from the property record.
| Property name | glide.sla.calculate_on_display |
|---|---|
| Sys ID | bda3ac210a0006d400924e8c9be0c42f |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | <span style="font-weight:bold;font-size: larger">Refresh Task SLAs when a Task form is displayed<br/></span> Select Yes to ensure that the timings in the Task SLAs are updated each time the task form is viewed. |
| Updated | 2024-05-25 05:04:25 |
Official references and nearby text excerpts where this property appears.