Property reference

sn_atf.screenshots.use_glide_screenshot

The sn_atf.screenshots.use_glide_screenshot property enables the GlideScreenshot feature for capturing screenshots. When enabled, it enhances screenshot quality on Workspaces and other interfaces, but is not supported on Internet Explorer.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether the GlideScreenshot feature is used for taking screenshots, affecting the fidelity of the captured images.
What area does it affect? Screenshot functionality
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring screenshot settings or troubleshooting image quality issues.

Out of the box property record

Raw metadata from the property record.

Property name sn_atf.screenshots.use_glide_screenshot
Sys ID c7dd04d173f66010ac1560bdfaf6a71a
Type boolean
Application Global
Default value true
Description Enable the GlideScreenshot feature. This may improve the fidelity of screenshots on Workspaces and other interfaces. This feature is not supported on Internet Explorer. If this is disabled or your browser is not supported, html2canvas will be used to take screenshots
Updated 2024-05-25 03:59:14

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... all steps. • To capture screenshots only for failed steps, select Enable for all failed steps. • To capture no screenshots, select Disable for all steps. Enable the GlideScreenshot feature sn_atf.screenshots.use_glide_screenshot Improves the fidelity of screenshots on Workspaces and other interfaces. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered ...