sn_atf.test.triage.task.type

ServiceNow property description:

Defines the type of task to open using the "Create a task" option on the sn_atf_what_changed list. By default, it will create an incident.

Attributes

  • Sys ID: a3e859b5a3231210a3989074141e611f
  • Type: string
  • Application: Global
  • Default value: incident
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AI generated property description:

The ServiceNow property sn_atf.test.triage.task.type defines which type of task record is created when a user selects the "Create a task" option from the sn_atf_what_changed list in the Automated Test Framework. By default, its value is set to incident, meaning an incident record is generated for triage purposes. Administrators can change this value to another valid task table name, such as problem or change_request, to align with organizational processes for handling test failures. Adjusting this property allows flexibility in integrating ATF results with existing ITSM workflows, ensuring test issues are tracked through the most appropriate task management process. Care must be taken to use only valid task tables, as unsupported values will result in errors or failed task creation. This property is typically configured in the context of quality assurance and change management practices.

Source

Related property: sn_change_cab.com.snc.change_management.cab.use_sow_meeting