spm.availability.commitment.tz

AI generated property description:

The ServiceNow property spm.availability.commitment.tz determines whether availability results in Service Portfolio Management are calculated using the time zone specified on the commitment record. The default value is false, which means calculations use the system time zone instead. Setting the property to true ensures that availability metrics respect the time zone defined on each individual commitment, providing more accurate results for globally distributed services. This configuration is useful in organizations managing commitments across multiple regions, where relying on a single system time zone could lead to discrepancies. Administrators typically adjust it in the context of service reporting and compliance to ensure calculations align with regional service agreements.

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