assignment_workbench_no_of_agentsThe assignment_workbench_no_of_agents property sets the number of agents displayed per page in the assignment workbench. Admins should adjust this value to optimize performance, ensuring it does not exceed 50 agents per page, with a default setting of 30.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property configures the maximum number of agents shown on each page of the assignment workbench, impacting performance and usability. |
|---|---|
| What area does it affect? | Assignment Workbench |
| What does the default mean? | The default value is "30", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when performance issues arise or when configuring the assignment workbench for optimal agent visibility. |
Raw metadata from the property record.
| Property name | assignment_workbench_no_of_agents |
|---|---|
| Sys ID | 3f15fe6bc3d122001f1a10c422d3aece |
| Type | choice list |
| Application | Global |
| Default value | 30 |
| Description | Number of Agents per page (To get better performance don't use more than 50 agents/page) |
| Updated | 2016-09-07 15:12:15 |
Official references and nearby text excerpts where this property appears.