Namespace

glide.approval_engine

8 ServiceNow system properties in this namespace, with what each one does.

glide.approval_engine.change_request This property determines whether the approval engine is active for processing change requests, impacting how approvals are managed within the system.
glide.approval_engine.change_task This property configures the approval engine for Change Request Tasks, allowing selection of different processing methods.
glide.approval_engine.kb_knowledge_base_request This property specifies whether to use Approval Rules, Process Guides, or disable the approval engine for knowledge base requests.
glide.approval_engine.release_phase This property specifies whether to use Approval Rules, Process Guides, or disable approval engines for the release_phase table, impacting how approvals are managed.
glide.approval_engine.sc_request This property configures the approval engine specifically for Service Catalog Requests, determining whether approval workflows are activated.
glide.approval_engine.sc_task This property specifies the choice of approval engine for service catalog tasks, influencing how approvals are processed within the system.
glide.approval_engine.std_change_proposal This property specifies whether to use Approval Rules, Process Guides, or disable the approval engine for the std_change_proposal table.
glide.approval_engine.sysapproval_group This property configures the approval engine to utilize group-based approvals, enhancing collaboration and efficiency in managing approval workflows.