Namespace

glide.smtp

7 ServiceNow system properties in this namespace, with what each one does.

glide.smtp.abandon_threshold This property sets the retry duration for email delivery failures, defaulting to 24 hours before marking the email as failed.
glide.smtp.default_retry This property configures the system to automatically retry sending emails when unknown SMTP error codes are received from the email server.
glide.smtp.defer_retry_ids This property defines a list of SMTP error codes that, when encountered, will cause the email system to attempt resending the email.
glide.smtp.fail_message_ids This property defines a list of SMTP error codes that, when returned by the server, will stop the system from attempting to resend emails.
glide.smtp.port This property sets the port for the SMTP server, impacting email communication within the system.
glide.smtp.send_claimed_chunk.honour_shards This property, when set to true, prevents Business Rules on the sys_email table from executing, impacting email functionality.
glide.smtp.send_partial This property enables or disables the sending of partial email messages via SMTP, affecting how email notifications are processed.