Namespace

glide.sp

11 ServiceNow system properties in this namespace, with what each one does.

glide.sp.cache.enabled This property controls whether caching is active in the Service Portal, directly impacting response times and resource utilization.
glide.sp.date_picker.validation.enable This property controls whether the date picker field validation is active, impacting form submission processes.
glide.sp.debug This boolean property, when set to true, activates debug logging for Service Portal scripts, aiding in identifying and resolving script-related issues.
glide.sp.honour.kb.search.order This property configures the inclusion of sys_view_count in the KBFacet API, influencing the sorting behavior of knowledge base article search results.
glide.sp.polaris.theme.allowed.portals This property defines a list of sys_ids for service portals that are permitted to use the Polaris Light Theme, impacting their visual presentation.
glide.sp.polaris.theme.portal_id This property sets the unique identifier for the Polaris Light Theme used in the Service Portal, impacting the visual presentation of the portal.
glide.sp.portal.channels This property configures the display names and values of communication channels, allowing customization of user notification options.
glide.sp.show_console_error This property determines whether admin users receive notifications of browser errors on Service Portal pages.
glide.sp.starting.page.ignore.list This property configures a list of page identifiers that are excluded from clearing the Service Portal starting page, affecting user redirection.
glide.sp.theme.css_variables_list This property specifies which service portal themes utilize UXF theme CSS variables by listing their sys IDs.
glide.sp.theme.parse_scss This property toggles the inclusion method of theme CSS, affecting how styles are applied to the user interface.