Namespace

kb_product_entitlement

4 ServiceNow system properties in this namespace, with what each one does.

kb_product_entitlement.article.allow_empty_products This property determines whether users can view Knowledge Articles without any related products linked to them.
kb_product_entitlement.article.enable This property enables or disables access control for Knowledge Articles based on the product entitlements assigned to customers.
kb_product_entitlement.knowledge_base.allow_empty_products It permits users to access Knowledge Bases even when no related products are defined, enhancing accessibility.
kb_product_entitlement.knowledge_base.enable This property controls whether access to Knowledge Bases is restricted based on the product entitlements assigned to users.