Namespace

sn_comm_management

4 ServiceNow system properties in this namespace, with what each one does.

sn_comm_management.com.snc.tcm.max_contact_limit_email This property defines the upper limit for the number of email recipients in Task Communications Management, impacting bulk email operations.
sn_comm_management.com.snc.tcm.max_contact_limit_sms It defines the upper limit for the number of contacts that can be included in a single SMS broadcast, impacting messaging efficiency.
sn_comm_management.default_email_recipient_field This property determines the default email recipient field for Communication Tasks, influencing how notifications are sent out.
sn_comm_management.email_client_recipient_items_enabled It toggles the support for using a recipient list in the email client for communication tasks, allowing for more efficient email handling.