collaboration.email_interval

ServiceNow property description:

Number of minutes to wait before collecting unread messages and sending an email to offline users.

Attributes

  • Sys ID: 7d27a8109f232100d5f9b3e2957fcf42
  • Type: integer
  • Application: Global
  • Default value: 3
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AI generated property description:

The ServiceNow property `collaboration.email_interval` determines the number of minutes the system waits before collecting unread messages and sending an email to users who are offline. This property is part of the collaboration features in ServiceNow, which facilitate communication and information sharing among users. By setting this interval, administrators can control how frequently offline users are notified about unread messages, ensuring timely updates without overwhelming them with too frequent notifications. The default value and further customization options for this property can be found in the ServiceNow documentation. Adjusting this interval can help balance the need for prompt communication with the user's email management preferences.

Source

Related property: collaboration.polling_interval