SN System Properties Reference
Property reference

com.glide.attachment.max_get_size

The com.glide.attachment.max_get_size property sets the maximum size for attachments that can be retrieved in ServiceNow. Admins should review this property to prevent out-of-memory errors when handling large files, particularly in activity streams and integrations.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the maximum allowable size for attachments, impacting how files are processed and displayed within the platform.
What area does it affect? Attachment Management
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when configuring file uploads or troubleshooting attachment-related issues.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name com.glide.attachment.max_get_size
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
... are represented as blocks (not single or multi-line text). • Ensure that the block reference attributes are appropriately set and try to import the dxf.json file again. • Set the com.glide.attachment.max_get_size property to a size that is greater or equal to the dxf.json file size. For more information, see Administering attachments . Role required: sn_wsd_core.workplace_manager Procedure 1. Navigate to All > ...
Brazil docs View supporting context
Context preview Snippet 2
... existing user from a static group in Jamf. Look up Mobile Device Application by ID Retrieves details of mobile device application by ID from Jamf. Note: Configure the system property com.glide.attachment.max_get_size to customize the size of attachment that can be retrieved. The default value is 5 MB. Look up Mobile Device Applications Stream Retrieves all the mobile device applications. Look up ...
Brazil docs View supporting context
Context preview Snippet 3
... thumbnail when you attach a new image. The error and restart can also occur the first time you load existing images on a record. • The administrator can add the com.glide.attachment.max_get_size system property to control the maximum image scaling dimensions. Enter the following information into the [sys_properties.list] table: Field Description Name com.glide.attachment.max_get_size Type integer Value 5242880 The value field represents the ...
Brazil docs View supporting context
Context preview Snippet 4
... names, and logos may be trademarks of the respective companies with which they are associated. 2335 System property Description increase the file size from 18MB to a desired file size. com.glide.attachment.max_get_size If you're forwarding the phishing email as an attachment, use this system property value to create the following system properties under global scope to increase the file size from 5MB ...

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