com.glide.awa.external_event_interactive_channels The property defines a list of AWA service channel types or sys IDs for which third-party routing subflows operate in interactive mode. Admins should review this setting to ensure the correct channels are enabled for interactive processing of events.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It configures which AWA service channels can utilize interactive routing subflows for third-party integrations. |
|---|---|
| What area does it affect? | Interactive AWA service channels |
| What does the default mean? | No default value is documented in this property record. |
| When should you review it? | Review this property when configuring third-party integrations or adjusting interactive channel settings. |
Raw metadata from the property record.
| Property name | com.glide.awa.external_event_interactive_channels |
|---|---|
| Sys ID | bb4d580d9f301210c89656effa0a1c40 |
| Type | string |
| Application | Global |
| Default value | Not set |
| Description | A comma-separated list of AWA service channel types or sys IDs for which third-party routing subflows will run in interactive mode. |
| Updated | 2025-03-04 08:50:43 |
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