Property reference

com.glide.awa.long_running_transaction_check_interval

The com.glide.awa.long_running_transaction_check_interval property sets the time interval in seconds for checking long running transactions after an Accept or Reject action in the AWA Inbox. Admins should review this setting to ensure timely transaction monitoring without unnecessary delays, with a default value of 5 seconds.

Default: 5 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the interval for checking long running transactions in a user's session after specific actions in the AWA Inbox, enhancing performance monitoring.
What area does it affect? Agent workspace transactions
What does the default mean? The default value is "5", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when optimizing transaction monitoring or troubleshooting performance issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.awa.long_running_transaction_check_interval
Sys ID 983b867a53e1211036b3ddeeff7b128e
Type integer
Application Global
Default value 5
Description This is the time interval (in seconds) after clicking on Accept or Reject buttons in the AWA Inbox work item card in the Agent workspace, when a check will be made to see if there are any long running transactions in the user's session. This check will be made only if the original graphQL has not returned in the meantime. A value of -1 will disable this check.
Updated 2024-05-25 03:39:05

Sources

Official references and nearby text excerpts where this property appears.