Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property defines the interval for checking long running transactions in a user's session after specific actions in the AWA Inbox, enhancing performance monitoring. |
| What area does it affect? |
Agent workspace transactions |
| What does the default mean? |
The default value is "5", which sets the baseline numeric behavior for this property. |
| When should you review it? |
Review this property when optimizing transaction monitoring or troubleshooting performance issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.glide.awa.long_running_transaction_check_interval |
| Sys ID |
983b867a53e1211036b3ddeeff7b128e |
| Type |
integer |
| Application |
Global |
| Default value |
5 |
| Description |
This is the time interval (in seconds) after clicking on Accept or Reject buttons in the AWA Inbox work item card in the Agent workspace, when a check will be made to see if there are any long running transactions in the user's session. This check will be made only if the original graphQL has not returned in the meantime.
A value of -1 will disable this check. |
| Updated |
2024-05-25 03:39:05 |
Sources
Official references and nearby text excerpts where this property appears.
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