com.glide.awa.set_logged_out_agent_offline The property com.glide.awa.set_logged_out_agent_offline triggers the 'Set logged out agent offline' event when enabled. Admins should care about this setting to manage agent statuses effectively, especially in environments with frequent logouts.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | When set to true, this property activates the event that marks logged out agents as offline, impacting agent availability tracking. |
|---|---|
| What area does it affect? | Agent Status Management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when adjusting agent availability settings or troubleshooting agent status issues. |
Raw metadata from the property record.
| Property name | com.glide.awa.set_logged_out_agent_offline |
|---|---|
| Sys ID | caba8e74ff5a031063ccffffffffff28 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | This property triggers the "Set logged out agent offline" event when set to "true" |
| Updated | 2026-07-23 03:36:32 |
Official references and nearby text excerpts where this property appears.
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