com.glide.cs.advanced-chat-popover

ServiceNow property description:

Property to enable smart chat popover component on service portal. Default value is false

Attributes

  • Sys ID: b66851cb07ed11107fc1eda17cd300db
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property `com.glide.cs.advanced-chat-popover` is used to enable the smart chat popover component on the service portal. According to the provided documentation, this property is part of the configuration for proactive triggers, which are designed to enhance user engagement by initiating interactions based on predefined conditions. The default value of this property is set to false, meaning the smart chat popover is disabled by default. To activate this feature, the property must be explicitly set to true. This allows the service portal to display a chat popover, potentially improving user support and interaction.

Source

Related property: com.glide.cs.end_chat_msg