com.glide.cs.b2b_conversation_idle_timeoutThe com.glide.cs.b2b_conversation_idle_timeout property sets the idle timeout duration for conversations on the B2B channel. Admins should review this setting to ensure it aligns with their operational needs and user engagement strategies.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property configures the idle timeout period for B2B conversations, defaulting to 3600 seconds. |
|---|---|
| What area does it affect? | B2B channel conversations |
| What does the default mean? | The default value is "3600", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when adjusting conversation engagement strategies or troubleshooting idle time issues. |
Raw metadata from the property record.
| Property name | com.glide.cs.b2b_conversation_idle_timeout |
|---|---|
| Sys ID | 3fd10c32c3733010634cdb450a40dd1f |
| Type | integer |
| Application | Global |
| Default value | 3600 |
| Description | The timeout specifically for the conversations on the B2B channel. |
| Updated | 2024-05-25 04:01:12 |