com.glide.cs.conversation_context_data_formatThe property com.glide.cs.conversation_context_data_format specifies the format for saving conversation context data in the system. It defaults to XML, but JSON is preferred and XML will be deprecated, making this important for future-proofing data storage.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It determines whether conversation context data is stored in JSON or XML format, with JSON being the recommended format moving forward. |
|---|---|
| What area does it affect? | Conversation context data |
| What does the default mean? | The default value is "XML", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when planning data format transitions or during system upgrades. |
Raw metadata from the property record.
| Property name | com.glide.cs.conversation_context_data_format |
|---|---|
| Sys ID | b44d75867f70121018229b6ecc866585 |
| Type | string |
| Application | Global |
| Default value | XML |
| Description | Determines if data in sys_cs_conversation.context and sys_cs_conversation_task.context columns will be saved in JSON or XML format. JSON is the default and XML will eventually be deprecated. |
| Updated | 2024-10-17 07:05:44 |