com.glide.cs.conversation_ended_msgThe com.glide.cs.conversation_ended_msg property defines the message shown to users when a conversation concludes. Admins should review this message to ensure it provides clear guidance for users seeking further assistance.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It configures the text displayed to users at the end of a conversation, helping to manage user expectations and provide next steps. |
|---|---|
| What area does it affect? | Conversation Management |
| What does the default mean? | The default value is "The conversation has ended. If you need help again, type {0}.", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when customizing user interaction messages or updating support workflows. |
Raw metadata from the property record.
| Property name | com.glide.cs.conversation_ended_msg |
|---|---|
| Sys ID | a461fc7a9fe310100d74d46d842e7095 |
| Type | string |
| Application | Global |
| Default value | The conversation has ended. If you need help again, type {0}. |
| Description | Message displayed when conversation ends. |
| Updated | 2024-05-25 03:55:42 |