com.glide.cs.conversation_history.enabled

ServiceNow property description:

Displays the requester's conversation history to agents during live interactions.

Attributes

  • Sys ID: a919d1b55b5101106fbd52bced81c71d
  • Type: true | false
  • Application: Global
  • Default value: false
Related property: com.glide.cs.conversation_history_cross_channel.enabled