com.glide.cs.conversation_history.number_of_past_interactions_to_displayThe property defines how many closed interactions are displayed in the conversation history. Admins should adjust this setting to manage the visibility of past interactions, with a default of 10 interactions shown.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It sets the maximum number of closed interactions to display in the conversation history, allowing values between 1 and 25. |
|---|---|
| What area does it affect? | Conversation history display |
| What does the default mean? | The default value is "10", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when adjusting the visibility of past interactions for user experience. |
Raw metadata from the property record.
| Property name | com.glide.cs.conversation_history.number_of_past_interactions_to_display |
|---|---|
| Sys ID | f86e3b867711011088efebdf8c5a9961 |
| Type | integer |
| Application | Global |
| Default value | 10 |
| Description | Number of closed interactions in the conversation history. Default value is 10. The value must be a positive integer between 1 to 25. |
| Updated | 2024-05-25 03:40:43 |
Official references and nearby text excerpts where this property appears.