Property reference

com.glide.cs.doc_qna.va_attachment.max_attachments

The property com.glide.cs.doc_qna.va_attachment.max_attachments sets the maximum number of attachments allowed in a virtual agent chat session. Admins should review this setting to manage user experience and ensure efficient handling of chat interactions.

Default: 3 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It limits the number of attachments users can include in a single virtual agent chat to enhance performance and usability.
What area does it affect? Virtual Agent Chat
What does the default mean? The default value is "3", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting chat functionality or user experience settings.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.doc_qna.va_attachment.max_attachments
Sys ID b5da1cc353d066104b6519e230e5e680
Type integer
Application Global
Default value 3
Description Maximum number of attachments that can be attached at a time for va chat
Updated 2025-04-02 05:42:13