Property reference

com.glide.cs.dynamic.translation.topic.finished.device_types

This property configures how the TopicFinishedActionMsg is handled in dynamic translation for virtual agents. It prevents premature message acknowledgment by sending the action as a NoOp, which can improve communication reliability in conversations.

Default
Bot to Bot
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It alters the behavior of the TopicFinishedActionMsg to be sent as a NoOp when dynamic translation is enabled, ensuring that end conversation messages are processed correctly.
What area does it affect? Dynamic translation for virtual agents
What does the default mean? The default value is "Bot to Bot", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring dynamic translation settings or troubleshooting message acknowledgment issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.dynamic.translation.topic.finished.device_types
Sys ID 03fc5600c39231102f424f877840ddb6
Type string
Application Global
Default value Bot to Bot
Description If dynamic translation for virtual agent is enabled, the TopicFinishedActionMsg will be sent to translation as a NoOp rather than being sent immediately. This may alleviate situations where the end conversation messages are sent to translation but are not being acknowledged by the client since it has already received the indication that the conversation is complete in the form of the TopicFinishedActionMsg. Device types should be specified as a comma separated list, i.e. "Bot to Bot, mweb"
Updated 2023-10-30 16:08:59

Sources

Official references and nearby text excerpts where this property appears.

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