Property reference

com.glide.cs.enable_link_unfurling

The com.glide.cs.enable_link_unfurling property controls whether links posted in web client chat with the Virtual Agent bot are unfurled. When enabled, users can see a preview of the link content, enhancing the chat experience.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables or disables the unfurling of links in the Virtual Agent bot's web client chat, affecting how links are displayed to users.
What area does it affect? Virtual Agent chat
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring chat features or troubleshooting link display issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.enable_link_unfurling
Sys ID b8687e277773b010f14a24f1cd5a991a
Type boolean
Application Global
Default value true
Description This property enables/disables link unfurling for the links that are posted on web client chat with Virtual Agent bot
Updated 2024-05-25 04:27:36