SN System Properties Reference
Property reference

com.glide.cs.faq.display_size

The com.glide.cs.faq.display_size property sets the maximum length of the FAQ snippet shown in bot responses. Admins should review this setting to ensure that the displayed information is concise and meets user needs.

Default: 400 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the character limit for FAQ snippets in bot replies, impacting how much information users receive at a glance.
What area does it affect? Bot response configuration
What does the default mean? The default value is "400", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting bot response clarity or user experience.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.faq.display_size
Sys ID 3f7662427331201076a71f8afaf6a759
Type integer
Application Global
Default value 400
Description This system property controls the length of the FAQ snippet displayed in the bot response.
Updated 2024-05-25 03:38:57

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... the conversation is 400 characters. The snippet length includes the HTML tags and links that are used in the snippet. To change the snippet length, change the value in the com.glide.cs.faq.display_size system property. In addition to applying the specified length, the system applies word-wrap logic to prevent words and links in the snippet from being truncated arbitrarily. The following tables list ...