SN System Properties Reference
Property reference

com.glide.cs.fdih.interactive.timeout

The com.glide.cs.fdih.interactive.timeout property sets a timeout duration for waiting on responses when invoking FDIH from a Virtual Agent topic. Admins should review this setting to ensure timely interactions and prevent prolonged waiting periods for users.

Default: 120 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the maximum wait time in seconds for a response from FDIH when triggered by a Virtual Agent.
What area does it affect? Virtual Agent interactions
What does the default mean? The default value is "120", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting response times for user interactions in the Virtual Agent.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.fdih.interactive.timeout
Sys ID 852906f401060110fa9bc9f4f5ca6d51
Type integer
Application Global
Default value 120
Description When invoking FDIH from a VA topic, stop waiting for a response after this timeout. The timeout is defined in seconds.
Updated 2024-05-25 03:54:53

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... the respective companies with which they are associated. 840 Properties for Workflow Studio (continued) Property Description • Location: System Properties [sys_properties] table • More information: Restricted caller access privilege settings com.glide.cs.fdih.interactive.timeout Specify the length of time, in seconds, before the Workflow Studio Integration Hub action workflow times out. • Type: integer • Default value: 120 • Location: System Properties [sys_properties] table ...
Documentation excerpt View supporting context
Context preview Snippet 2
... Studio Integration Hub action workflow times out. Before you begin Role required: admin Procedure 1. Navigate to All. 2. Enter sys_properties.list in the filter. 3. Select New to add the com.glide.cs.fdih.interactive.timeout property. a. On the form, fill in the fields. Field Value Name Enter the system property name: com.glide.cs.fdih.interactive.timeout. Description Enter an explanation for this property, such as: Virtual Agent Workflow ...
Additional source link Another external reference for this property
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