Property reference

com.glide.cs.fdih.password.retry_message

The com.glide.cs.fdih.password.retry_message property defines the message displayed to users when there is a system error during FDIH secure input confirmation. Admins should review this message to ensure it provides clear guidance for users experiencing input issues.

Default: There was a system problem collecting what you entered. Please try again. Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the retry message shown to users when a system error occurs while confirming secure input in Virtual Agent.
What area does it affect? Virtual Agent interactions
What does the default mean? The default value is "There was a system problem collecting what you entered. Please try again.", which is the baseline setting used unless it is changed.
When should you review it? Review this property when customizing user prompts for secure input errors.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.fdih.password.retry_message
Sys ID 28f9c67401060110fa9bc9f4f5ca6d33
Type string
Application Global
Default value There was a system problem collecting what you entered. Please try again.
Description When a user is prompted in VA for an FDIH secure input confirmation, there may be a system error getting the original value. If this happens, send this retry message to the user.
Updated 2024-05-25 03:38:55