SN System Properties Reference
Property reference

com.glide.cs.general.multi_file_download_failed_msg

The property defines the error message displayed when the system fails to download an attachment from a specified URL. Administrators should review this message to ensure it provides clear guidance to users encountering download issues.

Default: {0} : Unable to download using the specified URL. Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the failure message shown when the Virtual Agent cannot download an attachment from a given URL.
What area does it affect? Virtual Agent functionality
What does the default mean? The default value is "{0} : Unable to download using the specified URL.", which is the baseline setting used unless it is changed.
When should you review it? Review this property when customizing user-facing error messages or troubleshooting download issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.general.multi_file_download_failed_msg
Sys ID dfe68e7853311110657addeeff7b12de
Type string
Application Global
Default value {0} : Unable to download using the specified URL.
Description The message that is sent by the system when VA failed to download attachment form specified URL
Updated 2024-05-25 03:39:11