com.glide.cs.general.support_emailThe com.glide.cs.general.support_email property specifies the email address for general support inquiries. Admins should review this setting to ensure that support requests are directed to the correct email address, especially if changes to support personnel occur.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property configures the email address used for general support communications within the ServiceNow platform. |
|---|---|
| What area does it affect? | Support Communication |
| What does the default mean? | The default value is "support@servicenow.com", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when updating support contact information or during system audits. |
Raw metadata from the property record.
| Property name | com.glide.cs.general.support_email |
|---|---|
| Sys ID | 256b3fa5c32013009cbbdccdf3d3ae2e |
| Type | string |
| Application | Global |
| Default value | support@servicenow.com |
| Description | General Support Email |
| Updated | 2024-05-25 03:58:59 |