SN System Properties Reference
Property reference

com.glide.cs.global_configuration

The com.glide.cs.global_configuration property specifies the sys_id of the default configuration page. Admins should be aware of this setting for potential recreation of the configuration page if needed.

Default: 3bd393b3b3300300f7d1a13816a8dce0 Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property holds the sys_id for the default configuration page, allowing for easy reference and recreation if necessary.
What area does it affect? Global configuration settings
What does the default mean? The default value is "3bd393b3b3300300f7d1a13816a8dce0", which is the baseline setting used unless it is changed.
When should you review it? Review this property when troubleshooting configuration page issues or planning system recreations.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.global_configuration
Sys ID fe0dafb7b3300300f7d1a13816a8dc94
Type string
Application Global
Default value 3bd393b3b3300300f7d1a13816a8dce0
Description The sys_id of the default configuration page (sys_cs_configuration_page). This comes out-of-box, but this setting is provided for convenience should it ever need to be recreated.
Updated 2024-05-25 04:19:55

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... no live agent has been set up com.glide.cs.general.live_agent_handoff_message Message to display when handing over to a live agent com.glide.cs.general.support_email General support email com.glide.cs.general.support_hours General support hours com.glide.cs.general.support_phone General support phone com.glide.cs.global_configuration The sys_id of the default configuration page (sys_cs_configuration_page) © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ...
Additional source link Another external reference for this property
Open reference