com.glide.cs.html_output_max_transcript_lengthThe property sets the maximum character limit for HTML output in virtual agent conversation transcripts. Admins should review this setting to ensure transcripts are concise while still capturing necessary information, with a default limit of 10,000 characters.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It limits the number of characters displayed in HTML outputs for virtual agent conversation transcripts, affecting how much dialogue is shown. |
|---|---|
| What area does it affect? | Virtual Agent Transcripts |
| What does the default mean? | The default value is "10000", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when adjusting transcript length for clarity or performance. |
Raw metadata from the property record.
| Property name | com.glide.cs.html_output_max_transcript_length |
|---|---|
| Sys ID | 29318d71431221108aa06a6f5bb8f2df |
| Type | integer |
| Application | Global |
| Default value | 10000 |
| Description | The maximum number of charactors a HTML output for VA can be to show up on the conversations transcript |
| Updated | 2024-05-25 03:38:55 |