SN System Properties Reference
Property reference

com.glide.cs.link_account_msg

The com.glide.cs.link_account_msg property provides an instructional message for users to connect their accounts with ServiceNow. Admins should review this message to ensure it aligns with their organization's communication style and user experience goals.

Default: Hello ! I'm Now Virtual Agent. I'm here to help you. Let's start by linking your ServiceNow account. In case you don't want to connect your account, please enter your request. Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the message displayed to users prompting them to link their ServiceNow accounts, influencing user engagement and support interactions.
What area does it affect? User Account Management
What does the default mean? The default value is "Hello ! I'm Now Virtual Agent. I'm here to help you. Let's start by linking your ServiceNow account. In case you don't want to connect your account, please enter your request.", which is the baseline setting used unless it is changed.
When should you review it? Review this property when updating user onboarding processes or modifying communication strategies.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.link_account_msg
Sys ID f59e243a9fe310100d74d46d842e7089
Type string
Application Global
Default value Hello ! I'm Now Virtual Agent. I'm here to help you. Let's start by linking your ServiceNow account. In case you don't want to connect your account, please enter your request.
Description Instructional message to connect user's account with ServiceNow.
Updated 2024-05-25 04:00:08