com.glide.cs.multiple_conversations_per_consumer_channels

ServiceNow property description:

Comma separated list of channel ids that support creation of multiple conversations per consumer account. NOTE: This system property has been deprecated. New column, Supports Multiple Conversations, in sys_channels will now be used instead.

Attributes

  • Sys ID: 07febb81b7031110b6e8bc15ae11a93a
  • Type: string
  • Application: Global
  • Default value: 991f3f81b7031110b6e8bc15ae11a912
Related property: com.glide.cs.conversation_history_cross_channel.enabled