com.glide.cs.nlu.keyword.ignore.thresholdThe com.glide.cs.nlu.keyword.ignore.threshold property determines whether a confirmation is shown for keyword searches with fuzzy matching when NLU is disabled. Setting it to true prevents unnecessary prompts when only one match is found, streamlining user interactions.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property suppresses confirmation prompts for single keyword search matches in Virtual Agent when NLU is turned off. |
|---|---|
| What area does it affect? | Virtual Agent keyword search |
| What does the default mean? | The default value is "false", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring keyword search behavior in Virtual Agent without NLU. |
Raw metadata from the property record.
| Property name | com.glide.cs.nlu.keyword.ignore.threshold |
|---|---|
| Sys ID | f7977d26c722211031d379a988c26019 |
| Type | string |
| Application | Global |
| Default value | false |
| Description | This property is only used when NLU is disabled for Virtual Agent. When this property is set to true, a confirmation will not be shown for keyword search with fuzzy matching when only one match is found |
| Updated | 2024-05-25 03:39:13 |