com.glide.cs.nlu.keywords.include_topics_bound_to_lang

ServiceNow property description:

When NLU topic discovery does not return a topic, topics are searched by their keywords. If enabled, the keyword search will include topics that are bound to NLU. If disabled, the topics which are bound to NLU will not be included in the keyword search. This is honored only if com.glide.cs.nlu.keywords.enabled is also true.

Attributes

  • Sys ID: e735063001060110fa9bc9f4f5ca6dc0
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property `com.glide.cs.nlu.keywords.include_topics_bound_to_lang` determines whether the Natural Language Understanding (NLU) model includes topics that are bound to a specific language when performing keyword-based topic discovery. According to the provided documentation, this property influences how the Virtual Agent identifies and matches user input to predefined topics. When enabled, the NLU model will consider language-specific topics, potentially improving the accuracy of topic matching for multilingual environments. This property is particularly useful in scenarios where the Virtual Agent needs to support multiple languages and ensure that language-specific nuances are correctly interpreted.

Source

Related property: com.glide.cs.nlu.keywords.enabled