Property reference

`com.glide.cs.nlu.predict_error.fallback.policy.1`

The com.glide.cs.nlu.predict_error.fallback.policy.1 property defines a recovery policy for handling prediction errors in VA-NLU systems. It determines the fallback action taken, such as performing a keyword search or directing to a specific topic, which is crucial for maintaining user experience during errors.

Default: ERROR_TOPIC
Type: choice list
Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property specifies the fallback action to take when a VA-NLU prediction fails, with options including keyword search, fallback topic, or error topic.
What area does it affect?	VA-NLU prediction handling
What does the default mean?	The default value is "ERROR_TOPIC", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when configuring or troubleshooting VA-NLU systems to ensure appropriate fallback behavior.

Out of the box property record

Raw metadata from the property record.

Property name	`com.glide.cs.nlu.predict_error.fallback.policy.1`
Sys ID	`2342d3d6eb020110d9b201c7c15228ae`
Type	choice list
Application	Global
Default value	`ERROR_TOPIC`
Description	Defines a tier-1 fallback (recovery) policy for when a VA-NLU prediction errors at the Predictor (i.e., on the off-instance Predictor, such as on the SN NLU, or IBM Watson, GDF, etc). Valid tier-1 fallback policy values: KEYWORD_SEARCH - perform a keyword search to discover the topic FALLBACK_TOPIC - go to the defined Fallback topic ERROR_TOPIC - go to the defined Error topic
Updated	2022-03-07 20:54:20

Sources

Official references and nearby text excerpts where this property appears.

More in `com.glide`

Other properties in the same namespace.

com.glide.cs.nlu.keywords.enabled This property enables keyword-based topic searches in the Virtual Agent when NLU predictions do not yield any com.glide.cs.nlu.keywords.include_topics_bound_to_lang It enables the inclusion of NLU-bound topics in keyword searches when NLU topic discovery fails, provided that com.glide.cs.nlu.predict.conversation.digest.limit It limits the number of variables considered in the prediction digest for Virtual Agent Dialog Acts, impacting com.glide.cs.nlu.predict.conversation.digest.name It defines the default identifier for the prediction digest related to Virtual Agent Dialog Act predictions, i com.glide.cs.nlu.predict_error.fallback.policy.2 It specifies the action taken when a prediction error occurs, allowing for recovery by redirecting to predefin com.glide.cs.nlu.service_error.fallback.policy.1 It specifies the fallback behavior when the VA-NLU service encounters an error, allowing for options like keyw com.glide.cs.nlu.service_error.fallback.policy.2 It specifies the action taken when the VA-NLU service encounters an error, determining whether to redirect to com.glide.cs.nlu.system.entities It specifies the default entity types recognized by the NLU system, influencing how user input is interpreted

All 736 properties in com.glide →